Terms of Service

Last updated: July 22, 2026

Welcome to Grovendi.

These Terms of Service explain the rules for using our website, shopping from our store, and accessing our products and services.

By visiting our website or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

1. About Grovendi

Grovendi operates this online store to provide customers with a curated shopping experience.

Our store is powered by Shopify, which helps us manage our website, checkout, payments, and order processing.

2. Using Our Website

By using our website, you confirm that:

• you are at least the age of majority in your location
• the information you provide is accurate and complete
• you will use our website only for lawful purposes
• you will not misuse, copy, damage, or interfere with our website

If you create an account, you are responsible for keeping your login details safe.

3. Products and Product Information

We try our best to show product details, photos, prices, and descriptions as accurately as possible.

However:

• colors may look different depending on your screen
• product packaging may vary slightly
• product details may change without notice
• product availability may change at any time

We may update, change, or discontinue products at any time.

4. Orders

When you place an order, you are making an offer to buy the selected products.

We reserve the right to accept, reject, cancel, or limit any order for reasons such as:

• product unavailability
• incorrect pricing
• suspected fraud
• incorrect customer information
• shipping restrictions
• payment issues

If we cancel or change your order, we will try to contact you using the email or phone number provided at checkout.

Please review your order carefully before submitting it. Once an order is confirmed, cancellation may not always be possible.

5. Prices and Payments

All prices are shown on our website at the time of purchase.

Prices, discounts, and promotions may change without notice.

You agree to provide accurate billing and payment information. By placing an order, you confirm that you are authorized to use the selected payment method.

Taxes, shipping fees, or other charges may apply depending on your location and order.

6. Shipping and Delivery

Delivery times shown on our website are estimates only.

We are not responsible for delays caused by:

• shipping carriers
• weather
• customs
• incorrect address information
• events outside our control

Please make sure your shipping address is correct before placing an order.

For more details, please review our Shipping Policy.

7. Returns, Replacements, and Refunds

Returns, replacements, and refunds are handled according to our Refund & Replacement Policy.

Please review that policy before placing an order.

Some items may not be eligible for return or replacement for hygiene, safety, or product-specific reasons.

8. Product Use

You are responsible for using products safely and according to any instructions provided.

Grovendi is not responsible for damage, misuse, allergic reactions, improper handling, or results caused by using a product incorrectly.

If you have a medical condition, sensitivity, allergy, or concern, please consult a qualified professional before using any health, beauty, wellness, or personal care product.

9. Reviews and Feedback

If you submit a review, comment, photo, suggestion, or other feedback, you allow Grovendi to use it for store, marketing, product, or customer experience purposes.

You agree that your feedback will not:

• be false or misleading
• violate another person’s rights
• contain offensive or unlawful content
• include spam, malware, or harmful content

We may remove or edit reviews or content if we believe it violates these Terms.

10. Intellectual Property

All website content, including text, images, graphics, designs, logos, product pages, and layout, belongs to Grovendi or our content providers.

You may not copy, reproduce, sell, publish, or use our content without written permission.

11. Third-Party Tools and Links

Our website may include tools, apps, links, or services provided by third parties.

These may include payment providers, shipping partners, review apps, analytics tools, or social media links.

We are not responsible for third-party websites, tools, policies, or services. Please review their terms before using them.

12. Relationship With Shopify

Our store is powered by Shopify.

However, purchases made through our website are made directly with Grovendi. Shopify is not responsible for products, orders, delivery, customer support, or any issue related to purchases from Grovendi.

13. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you agree that we may collect and use your information as explained in our Privacy Policy.

14. Errors and Inaccuracies

Sometimes our website may contain errors, such as:

• incorrect product details
• incorrect prices
• wrong availability
• spelling mistakes
• shipping or delivery errors

We reserve the right to correct errors, update information, or cancel orders if needed.

15. Prohibited Uses

You may not use our website to:

• break any law
• harm or abuse others
• upload viruses or harmful code
• steal or collect personal information
• copy or misuse our content
• interfere with website security
• submit false or misleading information
• spam, scam, or impersonate others

We may block access or cancel orders if we believe our website is being misused.

16. Disclaimer of Warranties

Our website and products are provided “as is” and “as available.”

We do not guarantee that:

• the website will always be available
• the website will be error-free
• every product will meet every expectation
• product results will be the same for every customer

To the fullest extent allowed by law, we disclaim warranties not expressly stated on our website.

17. Limitation of Liability

To the fullest extent allowed by law, Grovendi will not be responsible for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business losses.

Our responsibility for any order is limited to the amount paid for that order, where allowed by law.

18. Indemnification

You agree to protect and hold Grovendi harmless from claims, losses, damages, or expenses caused by:

• your misuse of our website
• your violation of these Terms
• your violation of any law
• your violation of another person’s rights

19. Changes to These Terms

We may update these Terms of Service from time to time.

When we update them, we will change the “Last updated” date at the top of this page.

Your continued use of our website means you accept the updated Terms.