Privacy policy

Here is the rewritten Privacy Policy for Grovendi.

Paste this into Shopify Policies:

Privacy Policy

Last updated: July 22, 2026

Grovendi operates this website and online store. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you visit our website, place an order, create an account, contact us, or interact with our store.

This may include:

  • your name
  • email address
  • phone number
  • billing address
  • shipping address
  • payment details
  • order details
  • items you view or add to cart
  • messages you send to our support team
  • device and browser information
  • IP address
  • website usage data

We collect this information to process orders, provide customer support, improve our website, and give you a better shopping experience.

How We Use Your Information

We may use your personal information to:

  • process and deliver your orders
  • confirm payments
  • provide customer support
  • send order updates
  • manage returns, replacements, or refunds
  • improve our website and products
  • prevent fraud or misuse
  • send marketing emails or offers, if you choose to receive them
  • comply with legal requirements

We do not use your information for anything unrelated to our store operations.

Payments

Payments on our store may be processed through Shopify and trusted payment providers. Grovendi does not directly store your full payment card details.

Payment providers may collect and process your payment information according to their own privacy and security policies.

Shopify

Our store is powered by Shopify. Shopify helps us operate the website, process orders, manage checkout, and provide a secure shopping experience.

Information you provide through our store may be processed by Shopify and its service providers.

You can learn more about Shopify’s privacy practices here:

https://www.shopify.com/legal/privacy

Sharing Your Information

We may share your information with trusted service providers who help us run our business.

This may include:

  • Shopify
  • payment processors
  • shipping and delivery partners
  • customer support tools
  • email and marketing platforms
  • analytics services
  • fraud prevention services

We only share information when it is needed to provide our services, complete your order, or follow legal requirements.

Marketing Emails

If you sign up for emails or offers, we may send you promotional messages.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Even if you unsubscribe from marketing emails, we may still send important order-related messages, such as order confirmation, shipping updates, or support replies.

Cookies and Tracking

Our website may use cookies and similar tools to improve your browsing experience.

Cookies help us:

  • remember items in your cart
  • understand how customers use our website
  • improve website performance
  • show relevant ads or offers
  • prevent fraud

You can control or block cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Advertising and Analytics

We may use advertising and analytics tools to understand store performance and show relevant ads.

These tools may collect information such as:

  • pages viewed
  • products viewed
  • cart activity
  • purchase activity
  • device information
  • browser information

Depending on your location, you may have the right to opt out of certain types of targeted advertising.

Data Security

We take reasonable steps to protect your personal information.

However, no online system is 100% secure. Please avoid sending sensitive information through unsecured channels.

How Long We Keep Your Information

We keep personal information only as long as needed for:

  • order processing
  • customer support
  • legal requirements
  • fraud prevention
  • accounting and business records
  • resolving disputes

When information is no longer needed, we may delete or anonymize it.

Your Rights

Depending on where you live, you may have the right to:

  • request access to your personal information
  • request correction of inaccurate information
  • request deletion of your personal information
  • request a copy of your information
  • opt out of certain marketing or advertising uses
  • withdraw consent where applicable

To make a privacy request, please contact us using the email below.

We may need to verify your identity before processing your request.

Children’s Privacy

Our website is not intended for children.

We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us so we can review and delete it if required.

International Data Transfers

Your information may be processed in countries outside your location, including where Shopify, payment providers, shipping partners, or other service providers operate.

We take reasonable steps to ensure your information is handled according to applicable privacy laws.

Third-Party Links

Our website may include links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing information to them.

Changes to This Policy

We may update this Privacy Policy from time to time.

When we update it, we will change the “Last updated” date at the top of this page.